Customs Clearance

We have a team of experienced Customs entry personnel and links to Customs systems across the UK for air freight, sea freight and road freight.

Mannson Freight Services can assist with Customs clearance for shipments that arrive or depart not only on our own services, but also for consignments arriving / departing on other carriers, enabling us to become your one stop partner for all Customs related matters.

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Sea Freight Customs Clearance

All sea freight consignments must be cleared through Customs if arriving from outside of the UK. The goods must be Customs cleared by an approved representative at the port of entry / departure or at an inland approved depot. Duties and taxes will need to be paid on the goods where appropriate before they can be removed from the port / depot for onward delivery. Mannson have links to all main UK sea ports.

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Air Freight Customs Clearance

All sea freight consignments must be cleared through Customs if arriving from outside of the UK. The goods must be Customs cleared by an approved representative at the port of entry / departure or at an inland approved depot. Duties and taxes will need to be paid on the goods where appropriate before they can be removed from the port / depot for onward delivery. Mannson have links to all main UK sea ports.

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Road Freight Customs Clearance (Post Brexit)

We can assist with your clearances at UK ro/ro ports for International road haulage shipments, including goods moving between the UK and EU. Since Brexit all goods moving to or from the EU will need to be Customs cleared.

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Additional Customs Services

Import Licences and Quotas. Importation of food stuffs. Customs clearance and storage of bonded goods. Customs clearance of IPR goods (IPR is a method of receiving duty relief for goods arriving in the UK for processing and re-export) CAP Goods (Common agricultural policy).

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Request a call back

Please fill in the form and one of the team at Mannson will be in touch to help.

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Frequently asked questions.

Global Shipping can be a confusing subject for the uninitiated. MFS are here to help you with our useful FAQ’s. If there is anything that we don’t cover please click below and send us your question about our services.

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What documentation will I need to Customs clear my goods?

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You will require an EORI Number from HMRC Copy of Bill of lading (sea freight) / copy HAWB (air freight) Packing list and invoice issued by your supplier, showing correct terms of sale (ex works, fob, etc.) Additional original documents such as GSP cert, ATR1, EUR1 if claiming preferential rates or if origin rules dictate required. If goods are imported under licenses, you must notify broker of all license details.

What is an EORI number / Do I need an EORI number

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EORI or “Economic Operator Registration and Identification number” started in July 2009 and if your business has imported or exported since this date you probably already have an EORI number registered. However if you only dealt with shipment to / from Europe pre Brexit you may not have needed one, you do now! An EORI Number is very simple to apply for using the following link and usually takes a matter of days. You MUST apply for an EORI number if you don’t already have one and have an import shipment on route or export shipment to book. You won’t be able to import / export commercial goods without a registered and working EORI number. This is simply a way of HMRC following what companies ship and collecting statistical data. If you are VAT registered HMRC will often use your VAT number plus “00” as your EORI number, however you still need to register this as an EORI.

What paperwork do I need to import goods into UK.

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Usually the first requirement to clear goods through customs is a packing list and invoice from the supplier detailing genuine price that you paid for the products being shipped and breaking down units such as weight / volume / linear metres etc., (where relevant). For specific products additional paperwork / information may be required such as in the case of items requiring an import license or with a set quota against them. You can check this with us at [email protected] if you are using us to ship your goods or Customs clear your goods. You may also need to provide us with an original bill of lading which should be sent to you by your supplier. The bill of lading should be signed on the reverse by both your supplier and your company and also stamped alongside the signature by both. This provides evidence it has passed through the correct channels before coming to us. We can not release goods without an original bill of lading as it is legal title to the goods for the holder. There are exceptions such as in the case that a “Sea Waybill” has been issued or all of the original bills of lading have been surrendered at origin and a “telex / express release” has been issued.