Privacy Policy

This privacy policy applies between you, the User of this Website and Mannson Freight Services Ltd, the owner and provider of this Website. Mannson Freight Services Ltd takes the privacy of yourinformation very seriously. This privacy policy applies to our use of any and all Data collected by usor provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:

Please read this privacy policy carefully​.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:


collectively all information that you submit to Mannson Freight ServicesLtd via the Website. This definition incorporates, where applicable, thedefinitions provided in the Data Protection Laws;

Data Protection Laws

any applicable law relating to the processing of personal Data, includingbut not limited to the Directive 96/46/EC (Data Protection Directive) orthe GDPR, and any national implementing laws, regulations andsecondary legislation, for as long as the GDPR is effective in the UK;


the General Data Protection Regulation (EU) 2016/679;

Mannson Freight Services Ltd​,​ or ​us

“Mannson Freight”, a company incorporated in England and Wales withregistered number 02641514 whose registered office is at MannsonFreight Services Ltd, 3rd Floor, Bowden House, Luckyn Lane, Basildon,Essex, SS14 3AX;

User or You

any third party that accesses the Website and is not either (i) employed by Mannson Freight Services Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Mannson Freight Services Ltd and accessing the Website in connection with the provision of such services; and


the website that you are currently using,, and anysub-domains of this site unless expressly excluded by their own terms andconditions.

2. In this privacy policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;

  1. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses,schedules or appendices of this privacy policy;
  2. a reference to a person includes firms, companies, government entities, trusts and partnerships;
  3. "including" is understood to mean "including without limitation";
  4. reference to any statutory provision includes any modification or amendment of it;
  5. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Mannson Freight Services Ltd and Users withrespect to this Website. It does not extend to any websites that can be accessed from this Websiteincluding, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, Nina Silvio-Crowder is the "data controller".This means that Nina Silvio-Crowder determines the purposes for which, and the manner in which,your Data is processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you:

  1. name;
  2. job title;
  3. profession;
  4. contact Information such as email addresses and telephone numbers;
  5. demographic information such as postcode, preferences and interests;
  6. web browser type and version (automatically collected);
  7. a list of URLs starting with a referring site, your activity on this Website, and the site you exitto (automatically collected);
  8. in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:
a. data is given to us by you;
b. data is received from other sources; and

c. data is collected automatically.

Data that is given to us by you

7. Mannson Freight Services Ltd will collect your Data in a number of ways, for example:

  1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
  2. when you register with us and set up an account to receive our products/services;
  3. when you elect to receive marketing communications from us;
  4. when you use our services;

in each case, in accordance with this privacy policy.

Data that is received from third parties

8. Mannson Freight Services Ltdwill receive Data about you from the following third parties:a. Credit Safe, Barrington Freight Services, Referrals, Lead Forensics;

Data that is received from publicly available third parties sources

9. We will receive Data about you from the following publicly available third party sources:a. UK Trade and Industry GOV.UK;

Data that is collected automatically

10. To the extent that you access the Website, we will collect your Data automatically, forexample:

a. we automatically collect some information about your visit to the Website. This informationhelps us to make improvements to Website content and navigation, and includes your IPaddress, the date, times and frequency with which you access the Website and the way you useand interact with its content.

Our use of Data

11. Any or all of the above Data may be required by us from time to time in order to provide youwith the best possible service and experience when using our Website. Specifically, Data may beused by us for the following reasons:

a. improvement of our products / services;

b. transmission by email of marketing materials that may be of interest to you;

c. contact for market research purposes which may be done using email, telephone, fax or mail.Such information may be used to customise or update the Website;

in each case, in accordance with this privacy policy.

12. We may use your Data for the above purposes if we deem it necessary to do so for ourlegitimate interests. If you are not satisfied with this, you have the right to object in certaincircumstances (see the section headed "Your rights" below).

13. For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via anopt-in or soft-opt-in:

a. soft opt-in consent is a specific type of consent which applies when you have previouslyengaged with us (for example, you contact us to ask us for more details about a particularproduct/service, and we are marketing similar products/services). Under "soft opt-in" consent,we will take your consent as given unless you opt-out.

b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you needto take positive and affirmative action when consenting by, for example, checking a tick boxthat we'll provide.

c. if you are not satisfied about our approach to marketing, you have the right to withdraw consentat any time. To find out how to withdraw your consent, see the section headed "Your rights"below.

this processing is the performance of a contract between you and us and/or taking steps, at yourrequest, to enter into such a contract.

When you register with us and set up an account to receive our services, the legal basis for

Who we share Data with

15. We may share your Data with the following groups of people for the following reasons:

a. our employees, agents and/or professional advisors - For Follow up / Marketing / Salespurposes.;

b. relevant authorities - If requested by authorities such as HMRC.;in each case, in accordance with this privacy policy.

Keeping Data secure

16. We will use technical and organisational measures to safeguard your Data, for example:a. access to your account is controlled by a password and a user name that is unique to you.b. we store your Data on secure servers.

17. Technical and organisational measures include measures to deal with any suspected databreach. If you suspect any misuse or loss or unauthorised access to your Data, please let us knowimmediately by contacting us via this e-mail address:

18. If you want detailed information from Get Safe Online on how to protect your informationand your computers and devices against fraud, identity theft, viruses and many other online

problems, please visit Get Safe Online is supported by HM Governmentand leading businesses.

Data retention

19. Unless a longer retention period is required or permitted by law, we will only hold your Dataon our systems for the period necessary to fulfil the purposes outlined in this privacy policy oruntil you request that the Data be deleted.

20. Even if we delete your Data, it may persist on backup or archival media for legal, tax orregulatory purposes.

Your rights


You have the following rights in relation to your Data:

a. Right to access​ - the right to request (i) copies of the information we hold about you at anytime, or (ii) that we modify, update or delete such information. If we provide you with access tothe information we hold about you, we will not charge you for this, unless your request is"manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuseyour request. If we refuse your request, we will tell you the reasons why.

  1. Right to correct​ - the right to have your Data rectified if it is inaccurate or incomplete.
  2. Right to erase​ - the right to request that we delete or remove your Data from our systems.
  3. Right to restrict our use of your Data​ - the right to "block" us from using your Data or limitthe way in which we can use it.

e. Right to data portability​ - the right to request that we move, copy or transfer your Data.
f. Right to object​ - the right to object to our use of your Data including where we use it for our

legitimate interests.

processing of your Data (where consent is our legal basis for processing your Data), please contactus via this e-mail address:

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the

23. If you are not satisfied with the way a complaint you make in relation to your Data is handledby us, you may be able to refer your complaint to the relevant data protection authority. For theUK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be foundon their website at

24. It is important that the Data we hold about you is accurate and current. Please keep usinformed if your Data changes during the period for which we hold it.

Links to other websites

25. This Website may, from time to time, provide links to other websites. We have no controlover such websites and are not responsible for the content of these websites. This privacy policy

does not extend to your use of such websites. You are advised to read the privacy policy orstatement of other websites prior to using them.

Changes of business ownership and control

26. Mannson Freight Services Ltd may, from time to time, expand or reduce our business and thismay involve the sale and/or the transfer of control of all or part of Mannson Freight Services Ltd.Data provided by Users will, where it is relevant to any part of our business so transferred, betransferred along with that part and the new owner or newly controlling party will, under the termsof this privacy policy, be permitted to use the Data for the purposes for which it was originallysupplied to us.

  1. We may also disclose Data to a prospective purchaser of our business or any part of it.
  2. In the above instances, we will take steps with the aim of ensuring your privacy is protected.


29. You may not transfer any of your rights under this privacy policy to any other person. Wemay transfer our rights under this privacy policy where we reasonably believe your rights will notbe affected.

30. If any court or competent authority finds that any provision of this privacy policy (or part ofany provision) is invalid, illegal or unenforceable, that provision or part-provision will, to theextent required, be deemed to be deleted, and the validity and enforceability of the other provisionsof this privacy policy will not be affected.

31. Unless otherwise agreed, no delay, act or omission by a party in exercising any right orremedy will be deemed a waiver of that, or any other, right or remedy.

32. This Agreement will be governed by and interpreted according to the law of England andWales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of theEnglish and Welsh courts.

Changes to this privacy policy

33. Mannson Freight Services Ltd reserves the right to change this privacy policy as we maydeem necessary from time to time or as may be required by law. Any changes will be immediatelyposted on the Website and you are deemed to have accepted the terms of the privacy policy onyour first use of the Website following the alterations.You may contact Nina Silvio-Crowder byemail at


34. This privacy policy was created using a document from Rocket Lawyer(

7th August 2018